Fully try-out our golf clubs at your home course and at your convenience for a full month. We feel that to truly evaluate a set of golf clubs to determine if they are right for you takes time; and hence, our 30-day return policy (does not include Used/Demo golf clubs, Accessories, or Special Orders). To our knowledge we are the only golf club manufacturer in the entire industry who offers a full money-back return policy on golf clubs after they have been played which should tell you volumes about our commitment to our customers.
If you are not completely satisfied you may return your golf clubs within 30-days of receipt for a full refund of your original purchase price (no hidden fees or re-stocking charges). A return authorization must be obtained before we can accept a return of merchandise. Contact us for this authorization on-line through the Contact page of this website. Shipping/handling charges are not refundable. All contents listed on the original Packing Slip must be included for a full refund. Return shipping charges are the responsibility of the customer. Our return policy is only valid once per customer. Any alterations to the original golf club voids this policy.
If shipping from outside the USA make sure to show that the country of origin is the USA and is a return of USA manufactured goods on the customs form. Also, be sure to make clear that you (the shipper) are responsible for all shipping charges and any brokerage/storage/handling/
If you cancel your order prior to it being shipped your refund will be subject to all credit card processing fees assessed which will be deducted from your refund. If you cancel your order after it has shipped you will have to return it to us at your cost. Once we receive the returned order your refund will be subject to all credit card processing fees assessed plus our shipping cost to you which will be deducted from your refund.
We warrant our golf clubs to be free of defects in material and workmanship for a period of one year following the original ship date. We will, without charge to the original purchaser, repair or replace the club if it proves to be defective during normal use within this period (normal use does not include misuse or abuse and the associated damages ie: dents on the top, side, rear, or sole of a wood club-head). This does not cover grip or cosmetic wear and tear due to normal usage. Any alterations to the original golf club voids this warranty.